Return Policy

Welcome to the Return Policy of Victoria + Irene Apparel Co. This policy outlines the terms and conditions regarding returns and exchanges of products purchased from our website. By making a purchase with us, you agree to adhere to the following guidelines:

1. Eligibility for Returns and Exchanges

1.1. We accept returns and exchanges for items purchased directly from our website within [number] days from the date of delivery.

1.2. To be eligible for a return or exchange, the item must be unused, unworn, and in the same condition as received. It must also be in its original packaging with all tags attached.

2. Non-Returnable Items

2.1. The following items are not eligible for return or exchange:

• Items marked as final sale
• Customized or personalized items
• Undergarments and swimwear (for hygiene reasons)
• Items purchased from third-party retailers (please refer to the retailer's return policy)

3. Return Process

3.1. To initiate a return or exchange, please contact our customer service team at [customer service email or phone number] to request a Return Authorization (RA) number. Returns made without an RA number may not be processed.

3.2. Once you receive your RA number, please securely package the item(s) and include the original packing slip or order confirmation email inside the package.

3.3. Ship the item(s) back to us using a trackable shipping method at your expense. We recommend using a shipping service that provides insurance and tracking, as we cannot be held responsible for items lost or damaged during return transit.

4. Refunds

4.1. Upon receiving and inspecting the returned item(s), we will issue a refund to the original method of payment, excluding any shipping charges, within [number] business days.

4.2. Please note that it may take additional time for your bank or credit card company to process the refund and for it to be reflected in your account.

5. Exchanges

5.1. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item on our website.

6. Damaged or Defective Items

6.1. In the rare event that you receive a damaged or defective item, please contact our customer service team immediately upon receipt of the item for assistance. We will work with you to resolve the issue as quickly as possible.

7. International Returns

7.1. For international returns, please contact our customer service team for assistance with the return process and any applicable customs procedures.

8. Contact Information

8.1. If you have any questions or concerns regarding our Return Policy, please contact us at victIrene1@gmail.com.

By making a purchase with Victoria + Irene Apparel Co, you acknowledge and agree to abide by the terms and conditions outlined in this Return Policy. We reserve the right to update or modify this policy at any time without prior notice.